We're here to help! Whether you have a question about your order, need assistance with our policies, or just want to know more about our sneakers, our team is ready to assist you.
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@thevaultstoreWe only sell online.
The Vaultt Store is an online-only retailer. We don't have a physical store location, but we're always available through our digital channels to assist you with your sneaker needs.
If your query concerns a damaged or incorrect item, please review our Returns & Replacement Policy before contacting us.
Note: A parcel opening video is mandatory for any replacement requests.
To help us serve you faster, please include the following with your message:
Thank you for choosing The Vaultt Store.
Happy shopping! 🛍️