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Contact Us

We're here to help! Whether you have a question about your order, need assistance with our policies, or just want to know more about our sneakers, our team is ready to assist you.

Customer Support

Email:

thevaulttstore@gmail.com

(Available 10:00 AM – 7:00 PM, Monday to Sunday)

Phone:

+91 - 88605 15565

(Call or WhatsApp, business hours only)

Instagram:

@thevaultstore
Store Address

We only sell online.

The Vaultt Store is an online-only retailer. We don't have a physical store location, but we're always available through our digital channels to assist you with your sneaker needs.

Replacement/Order Issues

If your query concerns a damaged or incorrect item, please review our Returns & Replacement Policy before contacting us.

Note: A parcel opening video is mandatory for any replacement requests.

To help us serve you faster, please include the following with your message:

  • Your order number
  • The issue details
  • Parcel opening video (for replacement claims)
  • Your contact information
Send Us a Message
We strive to respond to all messages within 24 hours (excluding Sundays and public holidays).

Thank you for choosing The Vaultt Store.

Happy shopping! 🛍️